Privacy Policy

Welcome to Bhoomi Sattva (“Company,” “we,” “us,” or “our”).
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website [www.bhoomisattva.com], hosted on Hostinger.

By using our website or services, you consent to the practices described herein.

1. Information We Collect

We collect information to process your orders efficiently, improve our services, and provide a personalized shopping experience.

A. Personal Information

When you interact with our website (for example, placing an order, signing up, or contacting us), we may collect:

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Address

• Payment Details (processed securely via trusted third-party payment gateways)

• Order History & Preferences
  
  

B. Automatically Collected Data

When you browse our store, we automatically receive information such as:

• IP Address, device type, and browser information

• Referring URLs and time zone

• Usage patterns, site navigation, and purchase behavior
  
  

This helps us optimize website performance and enhance your experience.

C. Cookies & Tracking

We use cookies and similar technologies to:

• Keep your shopping cart active

• Recognize repeat visitors

• Analyze site traffic and performance
  
  

You can manage or disable cookies in your browser settings. However, disabling cookies may limit certain site functionalities.

2. How We Use Your Information

We use your personal data for:

• Processing and fulfilling your orders

• Providing customer support

• Sending order confirmations, updates, and shipping notifications

• Improving website functionality and user experience

• Marketing communications (only with your consent)

• Detecting and preventing fraud or misuse
  
  

We may also use anonymized, aggregated data for business analytics and market research.

3. Hosting and Data Storage (Hostinger)

Our website is hosted on Hostinger International Ltd., which provides us with a secure online platform for our e-commerce operations.

Your data is stored on Hostinger’s servers located in secure facilities and protected by advanced encryption and security protocols.

For more details, you may review Hostinger’s Privacy Policy.

4. Payment Processing

We use a secure third-party payment gateway, namely Razorpay. We do not store your payment card details. Your financial information is encrypted and processed directly by the payment providers under PCI-DSS (Payment Card Industry Data Security Standard) compliance.

5. Third-Party Services

We may share limited data with trusted third parties who assist us in running our business, such as:

• Payment gateways and shipping/courier partners

• Email and SMS marketing platforms (for order updates and offers)

• Analytics and advertising tools (e.g., Google Analytics, Facebook Pixel)
  
  

These partners are obligated to protect your data and use it only for legitimate business purposes.

We do not sell or rent your personal information to anyone.

6. Legal Basis for Processing (Under Indian Law)

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we collect and process personal data only when:

• You have provided explicit consent

• Processing is necessary for providing goods or services

• Required by law or for legal claims
  
  

You have the right to withdraw consent at any time by contacting us at bhoomisattva@gmail.com

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy — or as required by law (e.g., taxation, audit, dispute resolution).

Once no longer needed, data is securely deleted or anonymized.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access and review your personal information

• Correct inaccuracies in your data

• Withdraw consent for processing

• Request deletion of your data (subject to legal obligations)
  
  

To exercise these rights, please contact us at bhoomisattva@gmail.com

9. Data Security

We use industry-standard encryption, SSL technology, and firewall protections to secure your data.
While we take all reasonable precautions, no method of online transmission is entirely foolproof.
We encourage you to use strong passwords and keep your credentials confidential.

10. Grievance Redressal and Contact Information

If you have questions, concerns, or complaints about our Privacy Policy or data practices, please contact us at: 📧 bhoomisattva@gmail.com

We aim to acknowledge and resolve all grievances within 15 business days, as per Indian IT Rules, 2011.

11. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us for prompt deletion.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Revised versions will be posted on this page with the updated date. Please review it regularly.

13. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana

14. Contact Us

For questions, feedback, or concerns regarding this Privacy Policy, please contact us at: 📧 bhoomisattva@gmail.com